Your data matters

Privacy Policy

Last updated: September 7, 2026

CCS 58 Import LLC ("CCS 58 Import," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ccs58import.com (the "Site"), use our store portal, request access, or contact us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site includes:

1.1 Personal Data

Personally identifiable information, such as your name, email address, phone number, business name, shipping/billing address, and any other information you voluntarily give to us when you register on the Site, request access to our store portal, place an order, fill out a contact form, or communicate with us.

1.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

1.3 Cookies and Tracking Technologies

We use only essential browser storage on the Site — to remember your language preference, keep the chat working during your visit, and store your cookie consent choice. We do not use analytics, advertising pixels, or other tracking technologies. For more information, please see our Cookie Policy.

1.4 Chat Assistant Conversations

If you use the chat assistant on the Site (CCS58 Assistant), we collect the information you share in the conversation: your name, mobile phone number, business name and location, the reason for your inquiry, and the conversation transcript.

We use this information to qualify your request, assign the correct territorial salesperson, and contact you about your inquiry (including via WhatsApp or email). Conversations are processed by OpenAI to generate the assistant's replies, and lead notifications are emailed to our team via Resend. Your information is never sold or shared with third parties for marketing.

The assistant will never request resale certificates, tax IDs, financial documents, passwords, or any sensitive identity documents through the chat.

Chat lead data (contact details, assignment metadata, and transcript) is kept for 24 months and then deleted. You may request earlier deletion at any time by emailing info@ccs58import.com.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account and process your orders.
Respond to your comments, questions, and provide customer service.
Send you marketing and promotional communications, if you have opted in.
Improve our website, products, services, and customer experience.
Monitor and analyze usage and trends to improve your experience with the Site.
Protect against fraudulent transactions, monitor against theft, and protect our legal rights.
Comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we have about you.
The right to request correction or deletion of your personal information.
The right to opt out of certain data sharing or marketing communications.
The right to request a copy of the personal information we have collected about you.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: